Trust & Security Center

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Overview

Welcome to Hook Security's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.

Compliance

CSA STAR Logo
CSA STAR
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FERPA
AWS Qualified Software Logo
AWS Qualified Software
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CMMC
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HIPAA
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Hook Security is reviewed and trusted by

Clemson University-company-logoClemson University
Bacardi Limited-company-logoBacardi Limited
Chesapeake Regional Healthcare-company-logoChesapeake Regional Healthcare
Solutionz-company-logoSolutionz

Documents

2023 SOC2 Continuation Letter
Distribution Disclosure
SOC 2 Report
HIPAA
General Incident Response Policy
Information Security Policy
Security Essentials
Third Party Subprocessorss

Risk Profile

Data Access LevelInternal
Impact LevelModerate
Recovery Time Objective24 hours
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Product Security

Audit Logging
Integrations
Multi-Factor Authentication
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Reports

SOC 2 Report

Self-Assessments

We are working on our security compliance. We can provide completed questionnaires upon request.

Data Security

Access Monitoring
Backups Enabled
Data Erasure
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App Security

Responsible Disclosure
Bot Detection
Vulnerability & Patch Management
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Data Privacy

Cookies
Data Breach Notifications
Employee Privacy Training

Access Control

Data Access
Logging
Password Security

Infrastructure

Amazon Web Services
Anti-DDoS
BC/DR

Endpoint Security

Disk Encryption
Endpoint Detection & Response
Threat Detection

Network Security

Data Loss Prevention
DNSSEC
Firewall
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Corporate Security

Email Protection
Employee Training
Incident Response

Policies

General Incident Response Policy
Information Security Policy

Security Grades

SecurityScorecard
hooksecurity.co
Security Scorecard A grade
ImmuniWeb
IP: 52.55.54.43
Qualys SSL Labs
Testing Portal

Trust Center Updates

Security Essentials Certificate of Completion

ComplianceCopy link

We have receieved the Security Essentials Certificate of Completion as attested to by The Sittadel Group. The security milestone notes Hook Security's commitment to the Zero Trust philosophy through its configuration of Microsoft Azure and other tools.

*We highly recommend our friends at The Sittadel Group for your security consulting and infrastructure configuration needs. https://sittadel.com/

Published at N/A

2023 Updated Subprocessor List

SubprocessorsCopy link

An updated list of Hook Security's subprocessors is now available for review. Please contact Support (support@hooksecurity.co) if you have trouble accessing the documentation in the Trust Center.

Published at N/A

Updates Coming to Trust Center

GeneralCopy link

We are excited to launch our Trust Center in order to provide our partners and clients transparency into Hook Security's security posture, processes, and policies. Throughout 2023, we will be updating this center with our policies, attestations, and other necessary information for our stakeholders. Please be patient with us as we stand up our company while growing exponentially.

As the CEO, I hold the responsibility and believe it is critical to my role to ensure a safe and secure experience for the Hook Security Team and each of our clients and partners. If I can improve our position or processes in any way, please let me know directly.

-Zach(ary) Eikenberry, CEO zach@hooksecurity.co 863.267.9779

Published at N/A*

Microsoft Defender Quarantining hooksecurity[dot]co Domain

GeneralCopy link

From 2/1/2023 to 2/14/2023, a Microsoft Defender update targeted hooksecurity[dot]co domain as malicious. We believe the domain is now properly marked as safe and should no longer trigger issues in email delivery.

Published at N/A

If you need help using this Trust Center, please contact our Cybersecurity Risk team.

If you think you may have discovered a vulnerability, please send us a note.

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